y786 ("we", "us", "the Platform") operates an online gaming and sports betting service accessed at y786.ws. This Privacy Policy governs how y786 collects, processes, stores, and protects the personal information of all registered players and visitors ("you", "the User") in connection with your use of y786.
y786 takes the privacy of Pakistani players seriously. Whether you're depositing via Easypaisa, following a live PSL match score, spinning jackpot slots, or playing crash games, your personal data is being handled in the background to make those experiences possible. This policy is our commitment to being transparent about exactly what that looks like.
This Privacy Policy should be read alongside y786's Terms and Conditions and Responsible Gaming Policy. By registering an account or using y786 in any capacity, you confirm that you have read and understood this Privacy Policy and consent to the data practices described within it.
y786 may update this policy periodically. The "Last Updated" date at the top of this page reflects the most recent revision. Continued use of y786 following any update constitutes your acceptance of the revised policy.
y786 collects personal information in two broad categories: information you provide directly, and information collected automatically when you use the platform.
Information You Provide Directly:
- Registration Data: Your full name, date of birth, mobile number, email address, and preferred payment method details provided during account creation.
- Identity Verification Documents: CNIC (Computerised National Identity Card) copy, proof of address, or other documents requested during KYC (Know Your Customer) verification.
- Payment Information: Mobile wallet identifiers for Easypaisa, JazzCash, NayaPay, and SadaPay; bank account details for IBFT transfers; card details for Visa/Mastercard transactions. Note: card details are processed through a PCI-DSS compliant payment processor and are never stored directly on y786 servers.
- Communications: Messages sent to y786 support via live chat or email, including the content of those communications and any attachments provided.
- Responsible Gaming Preferences: Deposit limits, loss limits, cool-off periods, and self-exclusion requests submitted through y786 account settings.
Information Collected Automatically:
- Device and Technical Data: IP address, device type, operating system, browser type and version, screen resolution, and mobile carrier information.
- Usage Data: Pages visited on y786, games played, bets placed, session duration, navigation patterns, and feature interactions.
- Transaction Data: Complete records of all deposits, withdrawals, bets, game results, and bonus claims associated with your account.
- Geolocation Data: Approximate location derived from your IP address. y786 does not collect precise GPS-level location data unless you explicitly permit this through your device settings.
- Cookie and Tracking Data: Identifiers stored in cookies and similar technologies as described in Section 8 of this policy.
y786 collects your data through several channels, all of which are designed to minimise collection to what is strictly necessary for the platform to function properly and securely.
At Registration: When you create your y786 account, you voluntarily provide the core personal information y786 needs to establish and identify your account — name, date of birth, mobile number, email, and payment method.
During Platform Use: y786's servers automatically log your activity on the platform — which games you play, how long sessions last, what bets are placed, and how you navigate the interface. This data helps y786 improve the platform and detect suspicious activity.
During Transactions: Every deposit and withdrawal on y786 generates a transaction record that captures the amount, payment method, timestamp, and outcome. This data is essential for account reconciliation and regulatory compliance.
Through Support Interactions: When you contact y786 support via live chat or email, the content of those interactions is recorded and associated with your account for quality assurance, dispute resolution, and training purposes.
From Third-Party Verification Services: y786 uses third-party identity verification providers to confirm the authenticity of documents submitted during KYC. These providers may independently verify your details against available records and report verification outcomes to y786.
y786 uses your personal data for specific, clearly defined purposes. We do not use your data for purposes that are incompatible with those stated at the time of collection.
| Purpose | Data Used | Why Necessary |
|---|---|---|
| Account creation and management | Registration data, identity documents | To establish and maintain your y786 account and verify your identity |
| Processing PKR transactions | Payment information, transaction records | To process deposits and withdrawals through Easypaisa, JazzCash, IBFT, and card methods |
| Game delivery and platform operation | Usage data, device data | To deliver games, track bet outcomes, and maintain platform performance |
| Fraud detection and security | IP address, device data, transaction patterns | To identify suspicious activity, prevent multi-accounting, and protect all players |
| Regulatory compliance and KYC | Identity documents, transaction history | To meet anti-money laundering and know-your-customer obligations |
| Responsible gaming monitoring | Gaming behaviour, deposit and loss data | To identify potentially problematic play patterns and enforce player-set limits |
| Customer support | Account data, communication records | To resolve disputes, answer queries, and track support case history |
| Platform improvement | Aggregated usage and navigation data | To understand how players use y786 and improve the interface and game selection |
| Direct communications | Mobile number, email address | To send account notifications, transaction confirmations, and (where opted in) promotional offers |
y786 processes your personal data on the following legal grounds:
- Contractual Necessity: Processing required to provide the y786 service you have registered for — account management, game delivery, transaction processing, and customer support. Without this processing, y786 cannot operate your account.
- Legal Obligation: Processing required to comply with applicable laws and regulations — including anti-money laundering rules, know-your-customer requirements, and responses to lawful requests from competent authorities.
- Legitimate Interests: Processing necessary for y786's legitimate business interests where those interests are not overridden by your privacy rights — including fraud prevention, platform security, and improving the y786 product based on aggregated usage analysis.
- Consent: Processing based on your explicit consent — including the sending of promotional communications. You may withdraw consent at any time. Withdrawing consent does not affect the lawfulness of processing carried out before withdrawal.
y786 does not sell your personal data to third parties. We do not share your information with advertisers, data brokers, or marketing agencies. The only circumstances under which y786 shares player data are those described below:
- Payment Processors: Transaction data is shared with the payment providers necessary to process your deposits and withdrawals — Easypaisa, JazzCash, NayaPay, SadaPay, IBFT banking partners, and card processing networks. These providers process your payment data under their own privacy policies and PCI-DSS compliance obligations.
- Identity Verification Providers: During KYC verification, your identity documents and personal details may be shared with y786's contracted verification service providers. These providers are bound by strict data processing agreements and may only use your data to perform verification on y786's behalf.
- Game Providers: Some y786 games are provided by third-party game studios. These providers may receive anonymised session and bet data necessary to deliver the game. They do not receive your name, contact details, or payment information.
- Law Enforcement and Regulatory Authorities: y786 will disclose personal data to competent authorities — including law enforcement agencies and financial intelligence units — where required to do so by applicable law, court order, or regulatory requirement. y786 cooperates fully with such requests.
- Professional Advisers: y786's legal, accounting, and compliance advisers may access player data on a strictly need-to-know basis, under professional confidentiality obligations, in connection with their advisory services.
Payment security is one of the most sensitive areas of y786's data handling, and the platform takes a rigorous approach. Here is exactly how y786 protects your financial information:
- Easypaisa and JazzCash: Mobile wallet transactions are processed via secure API connections to Telenor and Jazz's financial services infrastructure. y786 stores only the transaction reference number and outcome — your wallet account credentials are never transmitted to or stored by y786 servers.
- Bank IBFT: Account number and bank details provided for IBFT are encrypted at rest and in transit using AES-256 encryption. These details are stored solely for the purpose of processing your withdrawal and are not accessible to y786 staff without a formal access request and audit log entry.
- Visa/Mastercard: Card transactions are processed entirely by y786's PCI-DSS Level 1 compliant payment processor. y786 never sees, receives, or stores your full card number, CVV, or PIN. Only a tokenised reference is held by y786, which cannot be used to initiate new transactions.
- All Channels: All financial data transmitted between your device and y786 is encrypted using TLS 1.3 / 256-bit SSL. y786's servers holding financial records are subject to access controls, intrusion detection, and regular security audits.
y786 uses cookies and similar tracking technologies to make the platform work correctly, remember your preferences, keep your session secure, and understand how players interact with different parts of y786.
y786 uses the following categories of cookies:
- Essential Cookies: Required for y786 to function. These include session cookies that keep you logged in during a gaming session, security tokens that prevent cross-site request forgery, and load-balancing identifiers. Essential cookies cannot be disabled without breaking core platform functionality.
- Functional Cookies: Remember your preferences — such as your preferred language, game lobby view settings, and deposit amount defaults. Functional cookies improve your experience but are not strictly required for y786 to operate.
- Analytics Cookies: Help y786 understand how players navigate the platform in aggregate — which pages are visited most, where players drop off, and how long sessions last. Analytics data is aggregated and anonymised before being reviewed by the y786 product team. No individual player can be identified from analytics data alone.
- Security Cookies: Support y786's fraud detection and account security systems by tracking device fingerprint signals across sessions. These cookies help y786 identify suspicious login patterns and protect your account.
You can manage cookie preferences through your browser settings. Disabling essential cookies will prevent y786 from functioning correctly. Disabling analytics or functional cookies will not prevent you from using y786 but may reduce the quality of certain features.
y786 retains your personal data for as long as is necessary for the purposes described in this policy, subject to the following specific retention rules:
- Active Account Data: Personal and account data is retained for the lifetime of your y786 account and for a period of five years following account closure.
- Transaction Records: Complete deposit, withdrawal, bet, and game result records are retained for seven years following each transaction, in line with standard financial record-keeping requirements.
- Identity Verification Documents: CNIC copies and other KYC documents are retained for five years following account closure.
- Support Communications: Live chat logs and email correspondence are retained for three years following the closure of each support case.
- Security and Fraud Data: Device and IP data associated with security events may be retained for up to seven years for the purpose of fraud prevention and legal proceedings.
- Marketing Consent Records: Records of when and how you opted in or out of marketing communications are retained for the lifetime of your account to demonstrate compliance with your preferences.
When retention periods expire, y786 securely deletes or anonymises the relevant data. Anonymised, aggregated data — from which no individual can be identified — may be retained indefinitely for analytical purposes.
As a y786 player, you have the following rights over your personal data. y786 is committed to facilitating these rights promptly and without unnecessary friction.
y786 is strictly an 18+ platform. The collection of personal data from individuals under the age of 18 is not permitted under any circumstances. y786 does not knowingly collect, process, or store personal data relating to children.
Age verification is conducted at the point of registration and periodically throughout the account lifecycle. If y786 discovers or has reason to believe that a registered account belongs to someone under 18, that account will be immediately closed, any balance returned to the payment method used (where verifiable), and all associated personal data deleted without delay.
If you are a parent or guardian and you believe your child has accessed y786 and provided personal information, please contact y786 support immediately at support@y786.ws. y786 will investigate promptly and take all necessary action to delete the information and close the account.
y786 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or the features available on the platform. When material changes are made, y786 will update the "Last Updated" date at the top of this page.
For significant changes — those that meaningfully affect how your personal data is used or what rights you have — y786 will provide additional notice via email to your registered address or through an on-platform notification. In such cases, your continued use of y786 following the notification period constitutes acceptance of the updated policy.
Minor amendments — such as clarifications of existing practices, formatting updates, or contact information changes — may be made without additional notification beyond the updated date. y786 recommends reviewing this policy periodically to stay informed of the current version.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to raise a concern about how y786 handles your personal information, please contact y786 through the following channels:
- Email: support@y786.ws — responses within four hours during standard operating hours for all privacy-related requests
- Live Chat: Available 24 hours a day, 7 days a week on the y786 platform — typical connection time under two minutes
Data access requests and erasure requests received via live chat will be acknowledged immediately and formally processed by y786's data team within the 30-day response window. All privacy requests receive a reference number for tracking.